Little value for money at the CQC

 

If, as Oscar Wilde once wrote, a cynic is “a man who knows the price of everything, and the value of nothing,” then the Care Quality Commission is starting to look like the most cynical organisation around.

Late last year, the CQC announced a new contract for the supply of Experts by Experience – or lay inspectors – who assist on its inspections of hospitals, care homes and GPs.

Four months after it came into effect, the contract is in chaos.

Experts are leaving in despair at the unravelling of a role the CQC itself calls “critical to the […]

Continue reading Little value for money at the CQC

Little Care, Little Quality and some Terrible Commissioning

(Part 2 of my story about the chaos that’s followed the awarding of a key public service contract to a private company and the impact that’s having on vulnerable people. You can read Part 1 here).

 

It’s about time Facebook designed a “jaw drop” button.

We Experts by Experience badly needed one when we watched the Care Quality Commission’s recent board meeting online.

We’d just been told that our jobs inspecting health and social care facilities were being transferred from a charity to Remploy, a private company majority-owned by a big US-based business. None of our previous […]

Continue reading Little Care, Little Quality and some Terrible Commissioning